Change Management / Learning & Development / Communications Leader and Practitioner
Project Documents / Samples
Assuring a Well Orchestrated Deployment of a New Workers Compensation Underwriting System Through Awareness, Communications, and Training
A new workers compensation underwriting systems was being deployed to 800 users in 37 locations. It was a major deployment that impacted an
important line of business for five operating companies. The new system was replacing legacy systems within each company while increasing
capabilities and streamlining processing. Due to the importance of this upgrade senior management wanted to make sure that everyone impacted
was well informed and well trained.
The artifacts below include the plans for awareness and communications, sample promotional flyers, sample communications, a video storyboard, and