Skills

Change Management

• Change Management
• Organizational Readiness
• Operational Readiness
• People Readiness
• Change Impact Assessment
• Stakeholder Analysis & Management
• Case for Change Development & Delivery
• Transition Planning / Execution
• Change Agent Network

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Learning & Development

• Learning & Development Solutions
• Performance Improvement
• Mobile & Social Learning
• L&D KPIs & Measurement
• L&D Management
• Needs Analysis
• ADDIE
• Instructional Design
• E-Learning
• Blended Learning
• L&D Delivery Program Management
• Instructor-led Training

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Communications / Awareness / Engagement

• Communications Planning & Execution
• Awareness Campaigns
• Branding / Identity
• Channels & Media Development & Delivery
• Audience Identification / Management
• Communications Effectiveness Measurement
• KPIs & Dashboard Development
• Collaboration Solutions & Tools
• Enterprise Social Networks

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Knowledge Management / Collaboration

• Knowledge Sharing & Management
• Strategy & Roadmap
• Center of Excellence Development
• Community of Practice Organization & Management
• Culture of Knowledge Building
• Collaboration Solutions & Tools
• KPIs & Dashboard Development
• Enterprise Social Networks

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Business Process

• Business Process Management
• Business Process Improvement
• Business Analysis
• Requirements Gathering
• Requirements Analysis

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Program / Project Management

• PMO
• Methodology / Process Development
• Agile / Iterative Methodologies
• Remote Team Leadership & Management
• Project Accounting / Budget Management
• Risk Management / Mitigation
• Dashboard / Status Reporting

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Management / Leadership

• Strategy & Vision
• Talent Development
• Staff / Employee Engagement
• Collaboration Solutions & Tools
• Enterprise Social Networks
• Yammer (Microsoft Viva Engage)
• Lotus Notes
• Communications

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Tools / Technologies

• Microsoft Office 365
• Microsoft Office 2021 and all previous
• Microsoft Teams
• Microsoft SharePoint
• Microsoft Viva
• Articulate Storyline
• Dreamweaver
• Adobe Creative Suite
• Yammer
• Lotus Notes
• Qualtrics

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